Our Managed Service Plans are specifically designed with your business in mind. We understand that running a business can be difficult. Worrying about the staff, the clients, and the products you provide should be where your focus lies. We want to provide our clients with true high quality solutions that can significantly reduce or even eliminate computer and network issues while improving employee productivity, improving your network performance and general hardware speed and stability.

Unlike other IT Companies who profit greatly from every one of your technology failures and troubles great or small, Tech Works strives to PREVENT common computer problems from escalating into unexpected downtime, data loss, interruptions in business, and financial loss. In fact, our goal is to provide a truly no hassle solution to your business technology needs.

Our managed service plans are ideal for business owners who:

  • Want to focus on serving their clients and providing their products without worrying over or being besieged with frustrating computer problems and other intricacies of operating your computer network.
  • Do not have the training, time, or staff to deal with computer and network related issues.
  • Need to capitalize on the speed, availability, and performance of their computer network.
  • Require their computer network, database(s), Email and Internet access up and running 100% of the time without complications.
  • Value the security of their data, and want to do everything possible to prevent loss, corruption, or theft.

The Benefits of The ShieldIT Plan:

You'll avoid expensive repairs and be proactive in preventing disasters. TW will provide consistent network monitoring and ongoing computer maintenance that will save you money by deterring expensive network downtime from ever happening in the first place.

You'll experience faster performance, fewer malfunctions, and practically zero downtime. It's a fact that parts of your system and infrastructure will degrade in performance over time, which may cause slowing, glitches, and possible crashes. Our proactive computer support and network monitoring will help to detect these problems early and prevent them from escalating into more expensive repairs and downtime.

It's like an internal IT Department without the full time employees. As a TW ShieldIT client, you'll have access to an expert support staff that can be reached immediately should you have any kind of problem or question. Our ShieldIT clients are our First Priority. We provide both remote and onsite support for all your issues great or small.
You'll receive substantial discounts and be able to budget on IT services that you are already buying. Most IT firms will charge you over every little thing they do. Under this program, you'll pay one flat, affordable rate and get all of the technical support you need. It's like insurance for your technology. No hidden charges, limitations, or disclaimers. You will finally be able to budget for the business technology support your company requires.

You'll safeguard your data. The data on your hard disk is always more important than the hardware that houses it. If you rely on your computer systems for daily operations, it's time to get serious about protecting your critical, irreplaceable electronic information.

You'll eliminate trip fees and receive faster response to your problems. Thanks to our remote monitoring and computer support software, we will have the ability to remotely access and repair most network problems right from our offices. If we cannot fix it remotely, we will dispatch a technician to your office with top priority and without trip charges.
You'll stop annoying spam, pop-ups, and spyware from taking over your computer and your network. Not only are these intruders annoying, but they can introduce viruses and jeopardize the security of your network.

You'll gain incredible peace of mind. As a business owner, you already have enough to worry about. We'll make sure everything pertaining to your computer network security and reliability is handled so you don't have to worry about it.

More and more small business owners are looking to managed IT service plans to keep their technology running smoothly, allowing them to focus on running their businesses instead of dealing with constant technology issues.