“The biggest reason I use Tech Works is for the peace of mind they give me.”

The biggest reason I use Tech Works is for the peace of mind they give me. We are not technology experts we are patient experts. Knowing that I can trust them to make sure that the computers are running smoothly and that the patient data is secure is a load off my mind. The monthly service plan we get from Tech Works automatically backs up our data every night without fail. Plus, they monitor our servers, logs, and the health of our network 24/7/365 to make sure everything is running properly and to make sure the behind-the-scenes maintenance on the network is getting done. They really make it easy and affordable too…I can’t recommend them strongly enough to any business owner who doesn’t have the time or money to deal with computer problems.

Family Dentistry
Tech Works US LLC
5 / 5 stars

"We Now Treat Our Computer Network With A Proactive Approach"

In Chiropractic care, we understand the need for preventative care and long term maintenance. However, we did not always apply that to our computer network. For a long time, we would just deal with issues as they cropped up. This causes problems though, as when things are not working it's not just our patients that are frustrated. The staff become less productive and we can't deliver great patient care. We knew we needed to get a handle on the technology and needed to find some experts at computers. Working with Tech Works we now treat our computer network with a Proactive approach so that we can stay on top of things. By being more proactive, we know that we are ahead of the game on functionality and security. Tech Works has worked with us to form policies and plans so that in the event of an outage or hacker attack, we are ready.

Eastside Chiropractic
Tech Works US LLC
5 / 5 stars

“No more doing double the work, saving us time and money over the years.”

"We love working with Tech Works. They have been supporting our office’s computer and IT needs for years. In particular, they were a God send when our network slowed down and then came to a grinding stop. We are a fully paperless office and rely heavily on our ability to access our records and software database on our Server. It had slowed to the point of frustration and none of our technology was communicating or working together. We had a ton of little things that always seemed to just nag on and on. Tech Works recommended upgrades to the hardware including a new Server. While in the process of working out the details, our old Server just outright crashed. This was a huge disaster. But the technicians were able to set us up on a temporary workstation as a server, until the new Sever could be ordered and setup. After the new Server it was installed, what a difference! Everything works together and we were actually able to incorporate all of our technology together including, implementing merchant services right into our software. No more doing double the work. The server is running great now and we could not be happier. We also have Tech Works help us with our PCI Compliance, which is a huge task. They work well with our software providers on our behalf and are able to help us stay on top of things. We would definitely recommend Tech Works to other companies for their IT needs."

Verdin Veterinary Services
Tech Works US LLC
5 / 5 stars

“I am always able to speak to a real person when I call and I don’t spend days waiting around for a resolution.”

"Tech Works has and continues to be a vital part of McLaughlin’s growth and getting the job done effectively. They have been involved in cabling and setup of our 400,000+ sq. foot facility since we opened and have kept up with the rapid growth we have experienced. We have more than quadrupled since 2013. We most appreciate that anytime we have a question or problem, no matter how big or small, Tech Works gets it solved with urgency. I am always able to speak to a real person when I call and I don’t spend days waiting around for a resolution. They work in conjunction with our internal IT department with anything that needs to be done. Tech Works also installed and maintains our VoIP system from Star2Star. The phones and software on the VoIP system are great and the concierge service we receive from Tech Works is wonderful. I would definitely recommend them to other businesses in the Upstate."

McLaughlin Body Company
Tech Works US LLC
5 / 5 stars

“Knowing that I can reach out to Tech Works no matter what the problem and they will help resolve it saves me time and hassle…”

"BenchMark Mortgage uses Tech Works as our full service IT department. We have built a great relationship with them over the years and we trust that to manage our network and keep us up and running. They manage all of our data backups and security as well as general computer and network support.  I really appreciate that we can get all of our technology needs met under one roof so to speak. Knowing that I can reach out to Tech Works no matter what the problem and they will help resolve it saves me time and hassle trying to call multiple vendors and figure things out. They are always willing to answer our questions no matter how big or small. We also put in a VoIP phone system last year and Tech Works has helped us configure and maintain the system with the best setup for our company. It is nice know that I can call them if any issue should arise instead of having to call the local phone service provider. We would definitely recommend them to other businesses in the Upstate."

BenchMark Mortgage
Tech Works US LLC
5 / 5 stars

“They are honest, dedicated, personable and incredibly responsive…”

"We are a busy and growing practice with a need for efficiency and security, and Tech Works delivers. They are honest, dedicated, personable and incredibly responsive, even afterhours and weekends. The technicians are knowledgeable and phenomenal problem solvers. They take the time to understand our practice, schedule, and compliancy needs. We have peace of mind and trust that our data and network are secure and we experience very minimal down time with their pro-active approach to support. Working with them has been a wonderful experience and they are an asset to our company."

Noon and Hammett
Tech Works US LLC
5 / 5 stars

“They are quick to respond and fix our problems right away.”

"Whenever we have a computer or network issue we call Tech Works.  They are quick to respond and fix our problems right away.  I don’t know what we would do if we didn’t have them to call when we have questions or need help."

Hawkins Insurance Agency
Tech Works US LLC
5 / 5 stars

“I feel confident that our data is safe and within reach in the event we ever need it.”

"We rely on Tech Works to handle all of our server and computer issues.  When we have a problem they are quick to respond and fix the issue.  We just upgraded our server and wireless setup in our office to accommodate the growth in our business. Tech Works was wonderful to work with and stayed on top of things so the transition was smooth. We also have all of our data backed up with Tech Works’ Professional Backups and I feel confident that our data is safe and within reach in the event we ever need it."

Keller Williams Greenville Central
Tech Works US LLC
5 / 5 stars

“Ashley and her team know most everything about the way our company and offices work and this makes it easier and faster to get help when we need it.”

Tech Works installed and maintains the Star2Star VoIP phone system for Orthodontic Specialist of Florida.  We have been using the system across our 33 locations for a little over 4 years now. Tech Works was able to help us combine and cut in half the number of phone lines we pay for on a month to month basis. Even with the purchase of new equipment for each office, we are still able to save several thousands of dollars a month on telephone services by switching.

The Star2Star system fits well with the way our offices function and the online portal allows our staff to manage the business hours and forwarding of calls with ease. The Star Recovery option has been great as if for any reason the local power is out or the internet company is having issues, the calls will automatically forward to our Call Center in our corporate office. This is a huge asset as it allows our company to never miss any calls for any reason and ensures that potential new patients get through to someone every time.

The personal concierge service that we receive through Tech Works is a huge asset and whenever there is a problem or questions, we can contact them and they are able to help. Ashley and her team know most everything about the way our company and this makes it easier and faster to get help when we need it. It is nice to always get the same people every time we call versus always having to spend 30 minutes just trying to explain who we are and what the problem is. This is almost unheard of with our other vendors.

Tech Works has also been our go-to for network cabling and general IT troubleshooting for years now. We currently have 35 locations and Tech Works has helped us with the cabling for everyone. They assist with single cable drops to full office relocations. Although we have internal IT support, Tech Works has works seamlessly with them to support any troubleshooting needs we have. They always handle our needs in a professional and timely manner. They provide great advice and work well within our budgets. We will definitely continue to use their services and would recommend them to other companies looking for these same services.

Orthodontic Specialist of FL
Tech Works US LLC
5 / 5 stars

“The ability to know that our network and data are safe and easily recovered no matter the issue is a phenomenal asset”

“We moved to Tech Works’ ShieldIT plan over two years ago and we are so glad we did. On top of all the computer and network support, they include their backup and data recovery service. Previously we have only had file backups and when something failed it could take a couple days to truly get it back up and running again. Last year our Server’s Motherboard failed and instead of taking days (and thousands in lost revenues), it was back to business as usual within minutes. The ability to know that our network and data are safe and easily recovered no matter the issue is a phenomenal asset. Tech Works worked with us to put a disaster recovery plan in place for our business which came in handy for this outage. This plan helped to eliminate the costly downtime we would have faced while the manufacturer replaced our Server parts. They are always working with us on the best products and processes to ensure our business is productive and staying ahead of the technology game. If your business is looking for an IT partner, Tech Works is the company for you.”

Global Vendorlink
Tech Works US LLC
5 / 5 stars